Privacy Policy

privacy policy

1. Responsible party for data processing in accordance with the GDPR

City of Ulm
Marktplatz 1
89073 Ulm
Email: info@ulm.de
Tel.: +49 (0) 731 161-0

The City of Ulm is a public corporation represented by the mayor.

The contact person for the content of this website is:

City of Ulm
Culture Department
89073 Ulm, Germany
Email: kultur@ulm.de
Tel. +49 (0) 731 161 – 4701

2. Data Protection Officer

City of Ulm
ZSD/R Data Protection
89073 Ulm, Germany
Email: datenschutz@ulm.de

3. Usage data

Every time you access our website and every time you retrieve a file, general data is automatically stored in a log file. This is used exclusively for system-related and statistical purposes (Art. 6 (1) (b) GDPR), as well as in exceptional cases for the reporting of criminal offenses (Art. 6 (1) (e) GDPR).

The data is not passed on to third parties or evaluated in any other way, unless there is a legal obligation to do so (Art. 6 (1) (e) GDPR in conjunction with § 4 LDSG).

Specifically, the following data record is stored for each retrieval:

Name of the retrieved file

Date and time of retrieval

Amount of data transferred

Notification of whether the retrieval was successful

Description of the type of web browser used

Operating system used

Previously visited page

Provider

Your IP address

4. Personal data

We only process personal data if we are permitted to do so by law or if you have given us your consent.

In detail:

Contact

If you contact us by email, we store and use your email address in accordance with Art. 6 (1) (b) GDPR in order to assign, process, and respond to your inquiry.

Cookies

We use cookies in some areas of our website. These file elements allow your computer to be identified as a technical unit during your visit to this website in order to make it easier for you to use our website, even on repeat visits.

However, you usually have the option of setting your Internet browser so that you are informed about the occurrence of cookies, so that you can allow or exclude them, or delete existing cookies.

Please use the help function of your Internet browser to obtain information on how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Cookies do not allow a server to read private data from your computer or data stored by another server. They do not cause any damage to your computer and do not contain viruses.

Processing is carried out to improve the functionality of our website.

Use of Matomo

This website uses the web analytics software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (“Mataomo”) on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 (1) lit. f GDPR. Pseudonymized usage profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Among other things, cookies enable the recognition of the Internet browser. The data collected using Matomo technology (including your pseudonymized IP address) is processed on our servers. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.

If you do not agree with the storage and analysis of data from your visit, you can object to the storage and use at any time by clicking below. In this case, an opt-out cookie will be placed in your browser, which means that Matomo will not collect any session data. Please note that completely deleting your cookies will also delete the opt-out cookie and it may need to be reactivated by you.
For opt-out-cookie click here:

Registration on this site / Member area for creative artists

Creative artists can register on our website to use additional features on the site, such as creating a free cultural profile. This serves to introduce the cultural institution/association or individual creative artists. We use the data entered for this purpose only for the purpose of using the free presentation offer. The mandatory information requested during registration must be provided in full. Otherwise, the registration will be rejected. We use the email address provided during registration to contact you with important information, such as changes to the scope of services or technically necessary changes.

The data entered during registration is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time. To do so, simply send us an informal email. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted.

Further information on how data is processed and the terms of use for registered members can be found in our Terms of Use.

Publication of data as a registered cultural creator

Cultural creators can register on our website to use additional features on the site, such as creating a free cultural profile. This serves to introduce the cultural institution/cultural association or individual cultural creators and to provide contact details. By creating a profile and storing contact details in their own profile, registered users agree to the publication of this information. Please note that visitors to this website can use this contact information. The contact details are not identical to the login details.

Further information on the type of data processing and terms of use as a registered member can be found in our Terms of Use.

Use of social plugins from Facebook, Youtube, Pinterest, and Instagram

We do not directly implement the various social plugins.

We only provide links to these social networks. The corresponding social plugins are only activated when you follow the links.

Please note that data will only be transmitted once you have activated the relevant social plugins by clicking on the corresponding link. Simply visiting our website does not trigger any data transmission.

If you activate data transmission by clicking on the relevant link, the following data will be transmitted:

Facebook

Plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA) are integrated into our website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

The plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our platform to your Facebook account. This allows Facebook to associate your visit to our site with your account.

We would like to point out that, as the site operator, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please see Facebook's privacy policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account or do not activate the social plugins.

Pinterest

Our website incorporates features from the Pinterest service. These features are provided by Pinterest Europe Ltd., Palmerston House, Fenian Street, Dublin 2, Ireland.

When the plugin is activated, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server. This log data may include your IP address, the address of the websites you visit that also contain Pinterest features, the type and settings of your browser, the date and time of your request, your use of Pinterest, and cookies.

We would like to point out that, as the website operator, we have no knowledge of the content of the data transmitted or its use by Pinterest. For more information, please see Pinterest's privacy policy at https://policy.pinterest.com/de/privacy-policy.

If you do not want Pinterest to associate your visit to our site with your Pinterest account, please log out of your Pinterest account or do not activate the social plugins.

We base the use of the aforementioned social plugins on Art. 6 (1) (a) GDPR. By activating the corresponding link, you give us your consent to data processing.

Instagram

Our website incorporates features from the Instagram service. These features are provided by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. Since 2012, Instagram LLC has been part of the Facebook Inc. group of companies, 1601 Willow Road, Menlo Park, CA 94025, USA.

An overview of the Instagram plugins can be found here: https://about.instagram.com/safety/privacy.

When you interact with the plugins, for example by clicking the “Instagram” button, the plugin establishes a direct connection between your browser and the Instagram server. Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram account or are not currently logged in to Instagram. This information (including your IP address) is transmitted from your browser directly to the Instagram server in the USA and stored there. This allows Instagram to associate your visit to our site with your Instagram account.

We would like to point out that, as the website operator, we have no knowledge of the content of the data transmitted or how it is used by Instagram. For more information, please see Instagram's privacy policy at https://www.instagram.com/about/legal/privacy/.

If you do not want Instagram to associate your visit to our site with your Instagram account, please log out of your Instagram account or do not activate the social plugins.

We base the use of the aforementioned social plugins on Art. 6 (1) (a) GDPR. By activating the corresponding link, you give us your consent to process your data.

Integration of YouTube videos

Our website integrates videos that are published on YouTube. As soon as you click on a YouTube video and confirm the privacy policy, your data will be transferred to YouTube. If you are also logged in as a member of YouTube, the operator, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066 USA, can assign your visit to our site to your respective user account. We would like to point out that YouTube LLC belongs to the Google LLC group of companies, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

If you do not want YouTube to collect and store data about your visit to our website, you must log out of your YouTube account before clicking on the link.

The purpose and scope of data collection and the further processing and use of your data by YouTube can be found in the corresponding privacy policy, which you can find here: http://www.google.de/intl/de/policies/privacy/

We base the use of YouTube on Art. 6 (1) (a) GDPR. By clicking on the privacy policy notice while logged into YouTube, you give us your consent.

Links to other websites

Our website contains numerous links to other websites, such as websites of cultural creators or media platforms not listed above (Vimeo, Soundcloud, etc.). As soon as you click on the links, you leave our website and the privacy policies of the respective operator apply.

Use of OpenStreetMaps

We use the open source map service “OpenStreetMaps” (also known as “OSM”) from the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom, to display geodata. OSM is used to provide an interactive map on our website that shows you how to find cultural profiles and where events are taking place. This service enables us to present our website in an appealing way by loading map material from an external server.

The following data is transmitted to OSM's servers during display: information about our website that you have visited, your IP address, the type of device you are using, your operating system, and the time of your visit to the website. The legal basis for the processing of your data in relation to the “OSM” service is Art. 6 (1) (f) GDPR (legitimate interest in data processing). The legitimate interest arises from our need for an appealing presentation of our online offering and the easy findability of the locations listed on our homepage.

5. Duration of storage

We store your data for as long as is necessary to process your request.

The statistical data collected via the “Matomo” analysis tool is anonymized at the time of collection and the results are stored for a maximum of 2 years.

If there are legal or other prescribed retention obligations for data, it will be stored for the duration of the respective retention period and then routinely deleted.

6. Rights of data subjects

Using the contact details provided, data subjects may exercise the following rights at any time with regard to their personal data:

Information about your personal data (Art. 15 GDPR)

Correction of inaccurate data (Art. 16 GDPR)

Deletion (Art. 17 GDPR),

Restriction of data processing (Art. 18 GDPR),

Data portability (only with consent or contract; Art. 20 GDPR)

Objection to data processing (Art. 21 GDPR).

You may revoke your consent at any time with effect for the future. You may lodge a complaint with your competent supervisory authority at any time (Art. 77 GDPR).

The exercise of data subject rights may be restricted by legal regulations.

7. Security

We use state-of-the-art Internet technologies to ensure the security of your data. During the online inquiry process, your information is secured with SSL encryption. To ensure the secure storage of your data, our systems are protected by firewalls that prevent unauthorized access from outside.

8. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected or is collected on a voluntary basis only. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of data, your email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

Rapidmail

This website uses Rapidmail to send newsletters. The provider is rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail is a service that can be used, among other things, to organize and analyze the sending of newsletters. The data you enter for the purpose of receiving the newsletter is stored on Rapidmail's servers in Germany.

If you do not want Rapidmail to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Rapidmail

For analysis purposes, emails sent with Rapidmail contain a so-called “tracking pixel” that connects to Rapidmail's servers when the email is opened. This allows us to determine whether a newsletter message has been opened.

Furthermore, with the help of Rapidmail, we can determine whether and which links in the newsletter message are clicked. All links in the email are so-called tracking links, which can be used to count your clicks.

For more information about Rapidmail's analysis functions, please visit the following link: https://de.rapidmail.wiki/kategorien/statistiken/

Legal basis

Data processing is based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. The legality of data processing operations that have already taken place remains unaffected by the revocation.

Storage period

The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and Rapidmail's servers after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

For more details, please refer to Rapidmail's data security information at: https://www.rapidmail.de/datensicherheit

Conclusion of a contract for order processing

We have concluded a contract with Rapidmail in which we oblige Rapidmail to protect our customers' data and not to pass it on to third parties. This contract can be viewed at the following link: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

8. Right to exemption

The user shall indemnify the operator and its employees or agents against all claims by third parties arising from alleged or actual infringements of rights and/or violations of third-party rights by the user in connection with the use of the portal. Furthermore, the user undertakes to reimburse the operator for all costs incurred as a result of claims by third parties. Reimbursable costs also include the costs of reasonable legal defense.

9. Social Media Accounts

The City of Ulm's Department of Culture does not collect any personal data from users via its social media channels. Users subscribe to these social media channels voluntarily. This ensures that only those users who actively choose to do so are reached.

Privacy policy for kultur.in.ulm – Instagram presence

The City of Ulm's Department of Culture uses the technical platform and services of Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, for the information service it offers.

Please note that you use this Instagram page and its functions at your own risk. This applies in particular to the use of interactive functions (e.g., commenting or rating).

When you visit our Instagram page, Instagram collects, among other things, your IP address and other information stored on your PC/mobile device in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page.

The data collected about you in this context is processed by Instagram Inc. and may be transferred to countries outside the European Union. Instagram describes in general terms what information it receives and how it is used in its privacy policy. There you will also find information about how to contact Instagram and how to set your advertising preferences. The privacy policy is available at the following link: https://help.instagram.com/519522125107875

Instagram does not conclusively and clearly state how it uses the data from visits to Instagram pages for its own purposes, to what extent activities on the Instagram page are assigned to individual users, how long Instagram stores this data, and whether data from a visit to the Instagram page is passed on to third parties, and we do not have this information.

Privacy policy for kultur in ulm – Facebook page

The City of Ulm's Department of Culture uses the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland, for the information service it offers.

Please note that you use the Facebook page and its functions at your own risk. This applies in particular to interactive functions (e.g. commenting, sharing, rating). Facebook processes personal data relating to your account, your IP address and the devices you use; cookies are used for data collection. Facebook describes in general terms what information it receives and how it is used in its data use guidelines. There you will also find information about how to contact Facebook, how to object to the use of your data, and how to adjust your advertising settings. The data use guidelines are available at the following link: http://de-de.facebook.com/about/privacy

The information can be used by Facebook to provide us, as the operator of the Facebook pages, with statistical information such as gender and age distribution regarding the use of the Facebook page. In addition, Facebook may display further information or advertisements to you according to your preferences. Facebook provides more detailed information on this at the following link: https://www.facebook.com/legal/terms/

The data collected about you in this context is processed by Facebook Ltd. and may be transferred to countries outside the European Union.

If you visit our Facebook page, you trigger the processing of your personal data during such a visit. In this case, we are jointly responsible with the operator of the respective social network for the data processing operations within the meaning of Art. 26 GDPR, provided that we actually make a joint decision with the operator of the social network about the data processing and we also have an influence on the data processing. Your rights (right of access pursuant to Art. 15 GDPR, right to rectification pursuant to Art. 16 GDPR, right to erasure pursuant to Art. 17 GDPR, right to restriction of processing pursuant to Art. 18 GDPR, right to data portability pursuant to Art. 20 GDPR and right to lodge a complaint pursuant to Art. 77 GDPR) can generally be asserted both against us and against the operator of the respective social network (e.g., Facebook).
Please note that, despite our joint responsibility with social network operators under Art. 26 GDPR, we do not have full control over the data processing of individual social networks. In the event of a claim of data subject rights, we can only forward these requests to the operator of the social network.

Facebook does not conclusively and clearly state how it uses data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Facebook stores this data, and whether data from visits to the Facebook page is passed on to third parties. We do not have any knowledge of this.

10. Contract term/termination

(1) The contract is valid for an indefinite period and can be terminated by either party at any time without notice and without giving reasons. The user can terminate the contract by deleting their user account.

(2) In addition and beyond this, the parties' right to terminate the contractual relationship by extraordinary termination for good cause remains unaffected.

(3) The operator shall have good cause to terminate this contract if the customer persistently violates their obligations under clauses 4 or 5 of this contract.

11. Final provisions

(1) This contract is governed exclusively by German law.

(2) If any provisions of these Terms of Use are invalid, they shall be replaced by a valid provision that corresponds to their meaning and purpose. The validity of the remaining provisions shall remain unaffected by the invalidity of individual provisions.

(3) The place of jurisdiction for all disputes relating to the use of the Kultur in Ulm website is Ulm.

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